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Exploring the customer journey of a movie goer

Exploring the customer journey of a movie goer

Last night I saw The Daughter at Cinema Nova with a group of friends. Warning: this post contains potential spoilers.
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Lucie PatersonMar 22
Sprinting with Post-its

Sprinting with Post-its

Picking the low-hanging fruit
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Chris SullivanJan 21
Slackbox and Slash Commands

Slackbox and Slash Commands

Over the past few months, our museum has moved most of our electronic communication over to Slack (we still talk to each other). While it…is a great tool for reducing the volume of e-mails and improving business communication, the important thing to me is that it’s fun. Now that we’re using Slack organisation-wide, staff are sharing all kinds of things, and as of yesterday we have a channel for sharing music too. While of course it’s simple and easy to share youtube clips, we decided to spin up Slackbox by Benchmark Studios. This is a tiny Node JS web app that allows Slack to connect to Spotify, and on your behalf add songs to…
Go to the profile of Andrew Serong
Andrew SerongJan 7
Back to Basics: talking with teachers and educators

Back to Basics: talking with teachers and educators

Recently I sat in on an advisory group session with the ACMI Education team, an informal gathering of teachers from a variety of…
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Chris SullivanDec 21, 2015
Slack-ing the museum

Slack-ing the museum

Tools and office culture are deeply intertwined and the tools we’re most used to using in museums (and elsewhere) belong to the last…
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sebchanDec 20, 2015
Augmenting a purchase path

Augmenting a purchase path

As I gear up to go on leave, I’d like to take a snapshot of where we are, where we’re going, and a few ideas of how we might get there…
Go to the profile of Andrew Serong
Andrew SerongDec 15, 2015
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